Privacy Policy

Policy Version: Oct 2025

  1. Overview

Freedom Dental LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us through SMS messaging via 10DLC (10-digit long code) phone numbers. By doing business with us/ opting into our SMS communications, you agree to the terms outlined in this policy.

  1. Information We Collect

When you do business with us, we may collect the following information:

  • Your mobile phone number
  • Your name
  • Appointment details or communication preferences
  • Any message content you send to us

We do not collect sensitive personal data (e.g., financial or medical records) via SMS.

  1. How We Use Your Information

We use the information collected through 10DLC messaging to:

  • Confirm, remind, or reschedule appointments
  • Share important office updates or closures
  • Send promotional or educational content (with your consent)
  • Respond to your inquiries

We will never sell, rent, or share your SMS information with third parties for marketing purposes.

  1. Message Frequency

Message frequency may vary based on your interaction with our office (e.g., appointment confirmations or reminders). You can opt out at any time by replying STOP to any message.

  1. Data Sharing and Third Parties

We may share your information with trusted third-party service providers solely for the purpose of delivering SMS messages. These providers are contractually obligated to maintain the confidentiality and security of your data and to use it only for the purposes for which we disclose it.

  1. Data Retention

We retain SMS communications only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. After this period, the data will be securely deleted.

  1. Your Rights and Choices

You have the right to:

  • Opt-out of SMS messages at any time by replying STOP
  • Request a copy of the data we have collected via SMS
  • Request correction or deletion of your data

To exercise any of these rights, contact us at office@thefreedomdental.com or call (610) 588-5000.

  1. Security

We implement reasonable administrative, technical, and physical safeguards to protect the security and confidentiality of your information.

  1. Changes to This Policy

We may update this 10DLC Privacy Policy from time to time. Any changes will be posted on our website and will become effective immediately upon posting.

  1. Contact Us

If you have any questions about this policy or our SMS communications, please contact us at:

Contact Us